First Responders Wellness Center (FRWC) is a resource for first responders and their departments. FRWC specializes in strategic therapy and intervention techniques for law enforcement, first responders and Veterans. FRWC provides specialized training, intervention, crisis management, and therapy. Therapy services include E.M.D.R., Exposure, Neurofeedback and Cognitive Behavioral therapy. These therapies are all evidenced based therapies, practical, and action oriented for the needs of first responders. FRWC also conducts psychological testing for police and public safety service members including pre-employment selection, special duty, and fitness for duty.
FRWC also is in partnership with the "Headstrong Project; to heal the hidden wounds of war." The Headstrong Project is a non-profit organization that offers free psychological services to post 9/11 combat veterans showing signs or symptoms of PTSD and/or substance abuse. If you are a combat veteran please register through the website at and click "get treated" tab. The Headstrong Project is truly confidential psychological services and "bureaucracy free".
Dr. Carrie Steiner, Psy.D
Former Chicago Police Officer
Carrie Steiner is a licensed clinical psychologist and is currently in private practice as a police and public service psychologist. As a psychologist, she conducts police, fire, and public safety psychological evaluations and specializes in trauma therapy utilizing E.M.D.R., exposure, and cognitive behavioral therapy. Dr. Steiner started her doctoral studies at the Adler School of Professional Psychology and received her doctorate from the Illinois School of Professional Psychology. Dr. Steiner is a certified trauma professional and has a certificate for cognitive behavioral therapy. She is also a member of the Illinois Association Chiefs of Police (ILACP), International Chiefs of Police (ICAP), Society for Police and Public Service, American Psychological Association (APA), and APA, Division 18, Psychologists in Police and Public Safety Member, and Illinois Psychological Association. Dr. Steiner is also a clinical partner of the "Headstrong Project; to heal the hidden wounds of war."
Dr. Steiner is a 13 year veteran Chicago Police Officer, Crisis Intervention Team Leader, Peer Support Member, and Chicago Police Academy Instructor. She worked in several specialized units including public housing, preventive programs, community policing, the police academy, and superintendent's office. Dr. Steiner also has FBI hostage negotiation training and has worked with numerous government agencies on high risk cases. While working for the Chicago Police Department she spearheaded their Veteran CIT training and autism spectrum training for law enforcement. She helped develop three streaming videos on how officers can successfully identify and resolve encounters with people on the autism spectrum and other special needs. In 2006, she was awarded the Crisis Intervention Team Officer of the year, silver ribbon award from the National Alliance of Mentally Ill. In 2007, Dr. Steiner won the CIT officer of the year award from the International Crisis Intervention Team. In 2008, the city of Chicago honored her with the human relations award for her development and training of Chicago Police Officers on autism spectrum disorders. She also received the distinguished service award from the Fraternal Order of Police after surviving a critical incident. Dr. Steiner has won several other national and local awards.
Dr. Steiner has worked as a psychologist for Cook County and Kane County Jails conducting forensic testing and therapy to adult and juvenile mentally ill inmates. She continues to provide forensic testing for inmates detained at Kane county and Kendall County jail. Dr. Steiner collaborates with members of the United States Marshalls, Federal Bureau of Investigations, and the Federal Protective Services on high risk cases. She has also provided specialized training to the Chicago Fire Department, OEMC Dispatcher and Call takers, United States Marshall Service, Chicago Public Library, Chicago Organization of Bar Investigators, Kane County Bar Association, and several other government, private and public agencies. She speaks national on mental illness and police response, crisis intervention, identifying mentally ill persons, suicide, officer wellness, PTSD, DSM-5 and several other topics.
Contact: or 1-630-909-9094
Robert Casale, Licensed Clinical Counselor: Provides therapy, EMDR, debriefing, and presentations
Robert Casale is an active 20-year veteran of the Chicago Police Department, currently assigned to the Education and Training division as a Master Trainer. Rob plays an integral part in the development and implementation of the two day mandatory in-service training on de-escalation of force and wellness that was mandated by the Chicago Police Department and the Department of Justice. Rob is one of the only master trainers in this area of training for the Chicago Police Department. He spent most of his career in the 009th district and was assigned to the tactical unit, which focused on gang suppression, drug activity, and assisting in homicide and shooting investigations. Rob has received numerous awards, including five Department Commendations, a Lifesaving Award, and 96 Honorable Mention Awards. He is also trained in crisis intervention both at the adult and juvenile levels, and is a peer support team member within the department.
Prior to being a Police Officer, Rob was a Firefighter/Paramedic with the Hanover Park Fire Department for six years. He brings with him over 26-years of experience as a first responder. Robert graduated from Adler University with a Master’s Degree in Counseling Psychology in 2015, and is currently counseling first responders. He also provides EMDR therapy as well as CBT and exposure therapy. Rob is a dynamic presenter who can speak on mental health and law enforcement topics.
Dawn Sage-Chychula- Licensed Clinical Counselor: provides therapy, EMDR
Dawn is a retired paramedic of 27 years with the Chicago Fire Department with over 30 years of experience in EMS service including 2 years teaching at the Chicago EMS Fire Academy. She graduated with a M.A. in Counseling Psychology from the Chicago School of Professional Psychology with a concentration in Trauma and Crisis Intervention.
Dawn’s career as a paramedic has not only fostered a motivation and devotion in working with the first responder and veteran community, but she advocates for first responder mental health and physical well-being. Understanding the complexities and challenges that a first responder regularly encounters, Dawn is able to offer a genuine, empathetic understanding by identifying with the multi-facetted issues and distress that affect personal, occupational, and family life on most every level of a first responder.
Dawn’s clinical interests are complex trauma and posttraumatic stress disorder. She treats distressing symptoms and issues that arise from critical incidents and any unresolved traumatic experiences, such as childhood abuse, sexual assault, and other overwhelming life experiences or life transitions; aging, retirement, divorce, and medical conditions.
Dawn’s theoretical approach is integrative and centers on Trauma Focused Cognitive Behavior Therapy (TF-CBT) and Mindfulness-Based Cognitive Therapy (MBCT). She is also trained in Eye Movement Desensitization Reprocessing Therapy (EMDR) an evidence based and effective form of therapy to treat trauma. She has a direct but caring and trusting relationship with her clients that creates a safe, supportive, and non-judgmental environment. She engages her clients in their own treatment and collaborates with them in order to problem solve, cultivate personal growth, and to maximize the effectiveness of their treatment.
Dawn is also a member of EMDR International Association (EMDRIA) - International Critical Incident Stress Foundation (ICISF) - ISTSS (International Society for Traumatic Stress Studies) - ISSTD (International Society for the Study of Trauma and Dissociation) - ACA (American Counselors Association) - NAPW (National Association of Professional Women).
Theresa Kelly- Licensed Clinical Professional Counselor- provides therapy
Theresa Kelly is a licensed clinical professional counselor (LCPC) and an active Chicago Police Officer, currently assigned to the 018th district as the Mental Health Resource Officer and Domestic Violence Liaison Officer. Theresa comes from a Chicago police family and a long line of first responders. She takes an active role in the Chicago Police Department as a Crisis Intervention Team (CIT) officer, teaching and assisting officers at the district level on how to properly handle calls involving individuals in crisis. She is responsible for designing and implementing mental health and public safety programs within the community that aid in bridging gaps and building relationships with the police. Theresa has also worked in the Kane County Juvenile Justice Center as a correctional officer.
Theresa has 20 years of experience working in various capacities within the field of mental health. Her experience ranges from working in residential treatment facilities for juveniles’ post detention to teaching college level psychology courses, while working with both individuals and couples in private practice. Theresa received her master's degree in clinical psychology from the Illinois School of Professional Psychology. Her clinical focus is anxiety, trauma, and stress related disorders. She utilizes an integrative approach, with a concentration on Cognitive Behavioral Therapy (CBT) and Mindfulness-Based Cognitive Therapy (MBCT). She is also a certified clinical anxiety treatment professional (CCATP) and certified clinical trauma professional (CCTP).
Theresa is a member of the Society for Police and Criminal Psychology (SPCP) - International Association of Chiefs of Police (IACP) - Illinois Counseling Association (ICA) – International Critical Incident Stress Foundation (ICISF).
CONTACT FIRST RESPONDERS WELLNESS CENTER: 1-630-909-9094
"Please feel free to email or call us for questions or consultation. Remember prevention and early intervention are the key to long-term emotional wellness." Contact: or Dr. Steiner, owner, direct at firstname.lastname@example.org. Call direct at 1-630-909-9094 and Fax: 1-630-597-2583.
Locations: 477 Butterfield Rd. Suite 204 Lombard Il 60148 and 540 Frontage Rd. Suite 2125 Northfield, IL 60093.
Dr. Carrie Steiner, Psy.D.
Owner and Founder of First Responders Wellness Center