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477 Butterfield Rd. # 408-410 Lombard, IL 60148
1412 W. Washington 2nd Floor Chicago, IL 60607
100 TriState International #260 Lincolnshire, IL 60069
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The Look We Had Never Seen: Reflections on 9/11, Unity, and Freedom A Personal Reflection by Dr. Carrie Steiner
September 11, 2001, is a day permanently etched into the memory of every American, but for those wearing a badge, it carried a weight that is difficult to put into words. On that clear Tuesday morning, I was working as a Chicago police officer. In law enforcement, danger is part of the job description. My colleagues and I were no strangers to high-stress critical incidents; we had been shot at, faced violent encounters, and navigated life-or-death decisions on the street. Cou

Dr. Carrie Steiner
Sep 112 min read


WTTW- Reports of Lower Violence in Chicago
https://news.wttw.com/2026/09/09/public-safety-concerns-remain-chicago-police-report-historically-low-violent-crime

Dr. Carrie Steiner
Sep 101 min read


Why Your Brain Won’t Turn Off After the Shift—and How to Reset Your Biological Alarm By Dr. Carrie Steiner
You’ve been off clock for two hours. You’re sitting on the couch with your family, trying to relax, when a sudden loud pop echoes down the street. Instantly, your heart hammers against your ribs, your muscles lock, and your eyes scan the room for cover. Your spouse jumps at your reaction and asks why you’re so jumpy. Frustration hits you immediately—you’re safe at home, so why does your body still feel like it’s mid-shift on a high-risk traffic stop? In law enforcement, we sp

Dr. Carrie Steiner
Aug 136 min read
Hiring Former First Responders & Veterans who are Therapists
Bridging Service and Support: Join the First Responders Wellness Center Team First Responders Wellness Center (FRWC) is experiencing a period of rapid growth, and we are looking for dedicated, licensed mental health professionals to join our mission-driven team. At FRWC, we don't just study first responder culture; we live it. As the only practice in Illinois exclusively dedicated to only first responders and veterans, our goal is to provide a clinical home where "those who s

Dr. Carrie Steiner
Aug 101 min read


Stigma
The Strongest Move You Can Make Isn't on the Street—It’s the Conversation You Have Afterward. We all hear it: "I’m fine." We say it to our partners, our crews, and ourselves, even when we’re carrying the weight of a dozen "unthinkable" shifts. Mental health challenges are a human reality—most people will face them at some point in their lives. But as a first responder, you aren't "most people." While the average person might witness one critical incident in their entire lifet

Dr. Carrie Steiner
Jul 261 min read


FRWC- Built Around those who serve
We Speak Your Language Because We’ve Stood in Your Boots The weight of the badge is heavy, and the "unthinkable moments" you witness every day don't just disappear when the shift ends. At the First Responders Wellness Center (FRWC), we understand first responder culture because we are a part of it. Founded by Dr. Carrie Steiner, a former Chicago Police Officer, FRWC is Illinois' only agency where 100% of the clinical staff consists of current/former first responders, veterans

Dr. Carrie Steiner
Jul 62 min read


New Clinicians
Meet Our New Clinicians At First Responders Wellness Center, we are dedicated to providing you with care that is rooted in lived experience and professional excellence. We are proud to introduce two new clinicians who share our commitment to your health and resilience. Tim Cook, LCPC Your Partner in Proactive Wellness We are thrilled to welcome Tim Cook to our team as a Licensed Clinical Professional Counselor. Tim understands the unique culture and demands of your profession

Dr. Carrie Steiner
Jun 92 min read


National Mental Health Provider Appreciation Day
In honor of National Mental Health Provider Appreciation Day, we want to personally thank each clinician working for FRWC and in the country for everything you do to support first responders' mental health and wellness. Your dedication, compassion, and expertise provide essential care for the emotional and psychological health of the first responder community. We recognize the significant impact of your work and your commitment to fostering healing and resilience in those who

Dr. Carrie Steiner
May 121 min read


FOX NEWS: Dr. Steiner speaks on CPD officers struggling after loss of officer
Officer struggling with mental Health after a loss of life https://www.fox32chicago.com/video/fmc-1rggkqjlujpj0zxw

Dr. Carrie Steiner
May 121 min read
FRWC Spring Newsletter 2026
Spring into Self-Care: Mental Health for Firefighters and Paramedics By Dr. Carrie Steiner As the seasons change, bringing longer days and warmer weather, we often feel a lift in mood. However, for first responders, the transition to spring—with its shifts in routine and environment—can also present unique mental health challenges. This article provides practical self-care and coping strategies to help firefighters and paramedics navigate the change of season while prioritizi

Dr. Carrie Steiner
Apr 92 min read



Dr. Carrie Steiner
Feb 250 min read


IACP- Denver 2025
Dr. Steiner attended IACP in Denver. She learned and was reminded of many things facing the first responder population. Law enforcement agencies and officers are still having difficulties with changing stigma around getting mental health help. We can change by continuing to talk about it and to know the facts about confidentiality. Getting outpatient mental health help is confidential and no one can be notified unless you give consent. VETERANS: 25% of Veterans are no

Dr. Carrie Steiner
Nov 1, 20251 min read


First Responder Wellness- California
Dr. Steiner and Bo, Director of Operations viewed the First Responder Wellness in California today. Dr. Odom and his staff were so...

Dr. Carrie Steiner
Oct 3, 20251 min read


Operation Serve and Protect
We can prevent suicide! Reach out to someone. Walk with Rob to raise awareness.

Dr. Carrie Steiner
Sep 21, 20251 min read


Warriors Walk- Banquet
Please support the Warriors Walk Dinner to raise funds for Veterans who use the Headstrong project who need psychological help...

Dr. Carrie Steiner
Jul 20, 20251 min read


Warriors Walk-September 2025
Join us!

Dr. Carrie Steiner
Jul 9, 20251 min read


Call for Back Up
You should call for back up when there is an officer who needs assistance or a box fire, it is okay to ask for personal help as well. It...

Dr. Carrie Steiner
Jul 3, 20251 min read


PTSD Awareness
When the Job Follows You Home: A First Responder’s Guide to PTSD By Jesse Arvizu, Navy Veteran & Clinician at First Responders Wellness...

Dr. Carrie Steiner
May 21, 20254 min read


May Mental Health Month
Shining a Light on Mental Health: Supporting Our First Responders & Veterans This May May is Mental Health Awareness Month, a crucial...

Dr. Carrie Steiner
May 10, 20253 min read


FRWC supports Bank the Blue at their 5th Anniversary Gala
On May 1st, 2025, Dr. Carrie Steiner represented the First Responders Wellness Center at the Bank the Blue 5th anniversary gala where...

Dr. Carrie Steiner
May 6, 20252 min read
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