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477 Butterfield Rd. # 408-410 Lombard, IL 60148
1412 W. Washington 2nd Floor Chicago, IL 60607
100 TriState International #260 Lincolnshire, IL 60069
8 am-8 pm M-F Sat 9 am-3 pm

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FRWC- Built Around those who serve
We Speak Your Language Because We’ve Stood in Your Boots The weight of the badge is heavy, and the "unthinkable moments" you witness every day don't just disappear when the shift ends. At the First Responders Wellness Center (FRWC), we understand first responder culture because we are a part of it. Founded by Dr. Carrie Steiner, a former Chicago Police Officer, FRWC is Illinois' only agency where 100% of the clinical staff consists of current/former first responders, veterans

Dr. Carrie Steiner
Jul 62 min read


New Clinicians
Meet Our New Clinicians At First Responders Wellness Center, we are dedicated to providing you with care that is rooted in lived experience and professional excellence. We are proud to introduce two new clinicians who share our commitment to your health and resilience. Tim Cook, LCPC Your Partner in Proactive Wellness We are thrilled to welcome Tim Cook to our team as a Licensed Clinical Professional Counselor. Tim understands the unique culture and demands of your profession

Dr. Carrie Steiner
Jun 92 min read


National Mental Health Provider Appreciation Day
In honor of National Mental Health Provider Appreciation Day, we want to personally thank each clinician working for FRWC and in the country for everything you do to support first responders' mental health and wellness. Your dedication, compassion, and expertise provide essential care for the emotional and psychological health of the first responder community. We recognize the significant impact of your work and your commitment to fostering healing and resilience in those who

Dr. Carrie Steiner
May 121 min read


FOX NEWS: Dr. Steiner speaks on CPD officers struggling after loss of officer
Officer struggling with mental Health after a loss of life https://www.fox32chicago.com/video/fmc-1rggkqjlujpj0zxw

Dr. Carrie Steiner
May 121 min read
FRWC Spring Newsletter 2026
Spring into Self-Care: Mental Health for Firefighters and Paramedics By Dr. Carrie Steiner As the seasons change, bringing longer days and warmer weather, we often feel a lift in mood. However, for first responders, the transition to spring—with its shifts in routine and environment—can also present unique mental health challenges. This article provides practical self-care and coping strategies to help firefighters and paramedics navigate the change of season while prioritizi

Dr. Carrie Steiner
Apr 92 min read



Dr. Carrie Steiner
Feb 250 min read


IACP- Denver 2025
Dr. Steiner attended IACP in Denver. She learned and was reminded of many things facing the first responder population. Law enforcement agencies and officers are still having difficulties with changing stigma around getting mental health help. We can change by continuing to talk about it and to know the facts about confidentiality. Getting outpatient mental health help is confidential and no one can be notified unless you give consent. VETERANS: 25% of Veterans are no

Dr. Carrie Steiner
Nov 1, 20251 min read


First Responder Wellness- California
Dr. Steiner and Bo, Director of Operations viewed the First Responder Wellness in California today. Dr. Odom and his staff were so...

Dr. Carrie Steiner
Oct 3, 20251 min read


Operation Serve and Protect
We can prevent suicide! Reach out to someone. Walk with Rob to raise awareness.

Dr. Carrie Steiner
Sep 21, 20251 min read


Warriors Walk- Banquet
Please support the Warriors Walk Dinner to raise funds for Veterans who use the Headstrong project who need psychological help...

Dr. Carrie Steiner
Jul 20, 20251 min read


Warriors Walk-September 2025
Join us!

Dr. Carrie Steiner
Jul 9, 20251 min read


Call for Back Up
You should call for back up when there is an officer who needs assistance or a box fire, it is okay to ask for personal help as well. It...

Dr. Carrie Steiner
Jul 3, 20251 min read


PTSD Awareness
When the Job Follows You Home: A First Responder’s Guide to PTSD By Jesse Arvizu, Navy Veteran & Clinician at First Responders Wellness...

Dr. Carrie Steiner
May 21, 20254 min read


May Mental Health Month
Shining a Light on Mental Health: Supporting Our First Responders & Veterans This May May is Mental Health Awareness Month, a crucial...

Dr. Carrie Steiner
May 10, 20253 min read


FRWC supports Bank the Blue at their 5th Anniversary Gala
On May 1st, 2025, Dr. Carrie Steiner represented the First Responders Wellness Center at the Bank the Blue 5th anniversary gala where...

Dr. Carrie Steiner
May 6, 20252 min read


100 Club
100 Club Frontline Convention First Responders Wellness Center was present with intern Jesse Arvisu and VP Chicago FOP Mike Mette. 100...

Dr. Carrie Steiner
Mar 9, 20251 min read


BADGE OF HONOR
Dr. Steiner was on the Badge of Honor Podcast. Please view the discussion below:

Dr. Carrie Steiner
Mar 9, 20251 min read


Officer Wellness Research
Public safety personnel were found to have a higher rate of psychological health problems. One in every seven police officers worldwide...

Dr. Carrie Steiner
Feb 9, 20251 min read


Concussions and traumatic brain injuries.
Too often I see first responders who are not checked for a concussion at an emergency after a OIS, traffic crash or fall. Please start...

Dr. Carrie Steiner
Oct 27, 20241 min read


Lincolnshire PD Wellness Visits Throughout the Year
Lincolnshire PD allows 4 Wellness visits per year to ensure their officers have an outlet to focus on strength and resiliency. Great job...

Dr. Carrie Steiner
Oct 23, 20241 min read
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